Summary

15+ years experience scaling cross-functional product organizations through exceptional program leadership and operational expertise. Passionate about design, building community, and mentorship.

Education

Cal State Fullerton
B.A. Communications
B.A. Art History

Skills

UX initiatives
customer centric studies, research immersions, design critiques, usability studies

Product operations product roadmapping, vision and portfolio planning, XFN reviews

Leadership operations org strategy, leadership summits, bench planning

Business operations resource forecasting and management

People & culture
career development, mentorship and coaching programs, employee resource group leadership

Experience

Google | Senior Staff UX Program Manager (April 2024 - August 2025)

• Managed a high-performing team of 4 UX Program Managers to ensure the efficient and successful output of the Gemini UX modeling organization, directly impacting Gemini model response quality through strategic planning and program oversight

• Served as the business lead to the Senior Director of Gemini UX Content Design, effectively scaling UX leadership capacity, accelerating key decisions, and streamlining leadership team collaboration

• Led program execution for high-profile product initiatives, successfully guiding cross-functional teams to meet model quality launch criteria for products including Gemini Live and Imagen

• Championed core operational initiatives that improved Gemini app safety and transparency, including the development and publication of Gemini app principles, implementation of new safety standards across all model outputs (including documentation and vendor training strategies)

• Drove adoption of new AI methodologies across Google UX, leading cross-company education roadshows and workshops to advance key AI-centric goals (OKRs)

• Facilitated quarterly roadmap planning and scoping product needs to optimize resource allocation. Augmented team capacity by sourcing, onboarding, and managing vendor partners, effectively scaling the UX team’s output to meet aggressive product delivery timelines

Meta | Design Program Manager (June 2017 - March 2024)

• Established operational frameworks and new workflows that improved cross-functional collaboration for top business priorities 

• Led a company-wide interview revamp initiative to implement structured interviewing for compliance, equity, and efficiency across the UX hiring process

• Launched an entirely new operations program for an emergent GenAI v-team to prioritize inbound requests, conduct content reviews, and rapidly iterate on model training deliverables

• Drove usability-focused quality programs to mandate high standards and ensure teams consistently shipped exceptional product experiences across the UX portfolio

• Established company-wide  content review and executive approval processes for critical product initiatives, including the launch of Instagram Shops, Meta ads response iOS privacy updates, and AI-driven optimization and simplification of ad objectives  

• Strengthened the UX organization's maturity by launching and leading career-development programs, implementing a structured mentorship program for internal and external candidates, and connecting 100+ UX designers to growth opportunities

• Drive usability-focused programs to ensure teams ship quality product experiences

• Operationalized a multi-pillar program (mapped to a top company priority and revenue driver in 2024) to define and align teams to improve the UX of advertising and business products

• Secured executive engagement in ads quality programs by leading targeted VP dogfooding workshops and codifying  leadership insights into a design vision

Fitbit | Interactive Program Manager (June 2016 - June 2017)

• Lead operations of the end-to-end design, development, and market release of Fitbit Coach to web, mobile, and Fitbit devices

• Orchestrate business-critical activities across functional groups, including design, engineering, marketing, legal, and internationalization

• Implement communication strategy and escalation process, sharing project health and escalations with cross-disciplinary leadership team

• Manage vendors and talent, including sourcing, contract development, onboarding, and scope management

Livefyre by Adobe | Senior Project Manager (January 2014 - May 2016)

• Ensure alignment through requirements gathering, risk identification, and scoping process for product development and marketing initiatives

• Drive operations for XFN teams to ensure timely delivery of development milestones and feature launches

• Manage the vision and roadmap of corporate digital properties and marketing programs

• Improve cross-functional operations by defining a collaboration framework and administrating system tools

• Increase sales opportunities and product adoption by providing strategic client consultation and customer success training

Fluid | Project Manager (October 2012 - January 2014)

• Partner with leadership and clients to drive scope definition for web development, product integration, and interactive projects

• Establish communication processes and report project status to executive leadership and client teams

• Own schedules, resource utilization, and budget tracking for cross-disciplinary teams on large scale projects

• Enforce best practices, process alignment, and administration of project systems such as JIRA and Salesforce

530MediaLab | Project Manager (September 2011 - October 2012)

• Lead the planning, design, and execution of various e-commerce and digital marketing efforts